Questions
& Answers
Everything you need to know before descending.
Orders & Payment
Browse the collection, select your size, and add items to your cart. Proceed to checkout and complete payment. You will receive an order confirmation email immediately after.
We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and other payment methods available at checkout.
Orders can be modified or cancelled within 24 hours of placement. Contact us at ms.signeslavinska@gmail.com as soon as possible with your order number.
Yes. A confirmation email is sent immediately after your order is placed. Check your spam folder if you do not see it within a few minutes.
Shipping
We ship worldwide from Riga, Latvia. Darkness has no borders.
EU orders typically arrive within 3–7 business days. International orders take 7–21 business days depending on location and customs. Expedited options are available at checkout.
Standard shipping is calculated at checkout based on your location and order weight. Orders over €80 qualify for free standard shipping within the EU.
Once your order ships, you will receive a tracking number by email. Use it on the carrier’s website to follow your package into the void.
Returns & Exchanges
We accept returns within 14 days of delivery. Items must be unworn, unwashed, and in original condition with tags attached. See our full Shipping & Returns policy for details.
Email us at ms.signeslavinska@gmail.com with your order number and reason for return. We will guide you through the process.
Yes. If you need a different size, contact us within 14 days of delivery. Exchanges are subject to stock availability.
Products & Sizing
Visit our Size Guide for detailed measurements. When in doubt, we recommend sizing up for a more dramatic silhouette.
Sizing varies by style. Each product page includes specific measurements. Always check the size guide before ordering.
Care instructions are printed on each garment’s label. Generally: cold wash, hang dry, do not tumble dry dark fabrics. Treat your ritual garments with respect.