Privacy Policy

Infernal Abyss is a gothic alternative fashion store based in Riga, Latvia. We operate the website infernalabyss.com and are responsible for your personal data. Contact us at ms.signeslavinska@gmail.com with any privacy-related questions.

When you place an order or create an account, we collect:

• Name and contact information (email, phone)
• Shipping and billing address
• Payment information (processed securely via Stripe or PayPal — we do not store card details)
• Order history and preferences
• IP address and browser information for security purposes

If you subscribe to our newsletter, we collect your email address only.

We use your personal data to:

• Process and fulfil your orders
• Send order confirmations and shipping updates
• Respond to your enquiries
• Send marketing emails (only if you have opted in)
• Improve our website and services
• Comply with legal obligations

We do not sell your personal data. We share it only with trusted third parties necessary to operate our business:

• Payment processors (Stripe, PayPal) to handle transactions
• Shipping carriers to deliver your orders
• Email service providers for order confirmations and newsletters

All third parties are bound by data protection agreements and GDPR compliance obligations.

As an EU resident, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for marketing at any time
• Lodge a complaint with your national data protection authority

To exercise any of these rights, contact us at ms.signeslavinska@gmail.com.

Our website uses essential cookies to function (session management, cart contents). We do not use tracking or advertising cookies without your consent.

We retain your order data for 7 years as required by Latvian tax law. Newsletter subscriptions are kept until you unsubscribe. You may request deletion of non-legally-required data at any time.